A Kenyan internet betting site called HelaBet was established in 2019. One of the most cherished bookmakers in Kenya, it offers locals a huge variety of wagering and gambling options. With its great bonus deals and an array of betting options, HelaBet is a go-to betting destination for Kenyan punters.
We prepared a detailed guide on creating your account on HelaBet and benefitting from all the platform’s perks.
Registering on HelaBet in Kenya
You can register on HelaBet via two channels:
- By phone
- By email
Review of HelaBet Registration Process in Kenya
The sign-up procedure on HelaBet in Kenya is fast and straightforward. To open your account in a few clicks, follow our algorithm below.
Step-by-Step Guide to Registering on HelaBet in Kenya
Below is a detailed guide on creating an account.
Your account is valid for the website and the app. So, if you decide to bet via the HelaBet app, enter your account details to log in.
Up To 10.000 KES
Required Information and Documents for HelaBet Registration
You don’t need any specific documents to register on HelaBet. However, you must submit your ID documents later to verify your account. For registration, you need to provide your phone number or email and create a safe password.
Tips for Successful Registration on HelaBet in Kenya
Below, we will discuss some hidden rocks you may stumble upon while signing up with this Kenyan bookie.
Best Practices for Creating a Secure and Valid Account on HelaBet
HelaBet is a completely legit and safe betting platform. Your account will be 100% secure and valid by default if you provide the correct personal details.
Common Registration Mistakes to Avoid When Signing up
Do not submit the incorrect details. In this case, you risk being blocked by the platform. Your winnings will be deemed void, and you won’t be able to use the platform ever again.
Do not sign up with a borrowed identity. Same as the above. To sign up with the bookie, you must be over 18 and have a valid Kenyan phone number. The requirements look pretty basic, right?
If you get any additional requests from the HelaBet team, provide the data ASAP. HelaBet reserves the right to request extra documents for your verification. You will only have 48 hours to submit these documents.
And last but not least. Always gamble wisely. Due to security requirements, all transactions within the platform are transparent, and all illegal activities will be detected in no time.
Logging in to HelaBet in Kenya
If you already have an account on HelaBet, you can log into the system on any device by entering your phone number or email address and your correct password.
Overview of HelaBet Login Process
The login process is straightforward and quick. It will only take you a couple of seconds to log in if you remember your phone number and password.
How to Access Your Account
Log into your account in a few simple steps.
Website
Below are the steps for logging in via the website.
App
The algorithm while logging in through the app is almost the same.
Troubleshooting Common Login Issues
If you provided the correct login information, you shouldn’t experience any troubles entering the platform. Below are the most common login issues and ways to resolve them.
| You forgot your password. | Click on the “Forgot your password?” tab and recover it by email or by phone. |
| Your applicable phone number is not available. | Log in with your email, Telegram account, or Google. Contact customer care for further assistance. |
| Your applicable email is not available. | Login with your phone number, Telegram account, or Google. Contact customer care for further assistance. |
HelaBet Kenya Account Verification
The bookmaker keeps the right to check the validity of your credentials at any time, including your name, address, age, and payment methods, to prevent potential online fraud. You will be requested to submit all the required documentation to accomplish this. You must provide the documents within 48 hours upon receiving the request.
Why Account Verification Is Important on HelaBet
Account verification is important for any legit bookmaker. This prevents fraud, cyber crimes, money laundering, and illegal betting.
Required Documents for Account Verification on HelaBet
The bookie may request the following identity documents.
| A photo of your ID | This could be a clear copy of your valid passport, driver’s license, or other proof of your identification. |
| A copy of the both sides of your credit/ debit card | Take a clear photo of a card you used to make a deposit. Cover the middle eight digits of your card’s front copy and the security code’s three digits on the reverse copy for security reasons. |
| Proof of address | Your utility bill or credit card statement works for this purpose. Your full name and address you used to create your HelaBet account should be clearly seen on this document. |
How to Verify Your HelaBet Account in Kenya
- Collect the documents requested by the bookie. Make sure that all the copies are clear and visible.
- Submit the documents.
- Wait for the feedback from the team. The verification may take up to 48 hours. In some cases, you may be required to provide some additional documentation.
If you ignore the request from the bookmaker, the platform reserves the right to block your account and forfeit the funds you have in your HelaBet wallet.
HelaBet Kenya Login and Registration Bonuses
The platform has a decent bonus program. The platform offers two types of welcome deals for new customers.
Overview of Bonuses Available for Registration
First Deposit Bonus
There is a sign-up bonus at HelaBet that matches 100% of your first deposit. Despite not being the largest bonus offered by any bookmaker, it has the lowest wagering requirements. You will receive your welcome bonus as soon as you sign up, validate, and fund your account.
Casino Welcome Package
If you are a casino lover, you can choose to receive a 100% welcome bonus for casino entertainment of up to KES 182,400 plus 150 free spins. Bear in mind that you can pick only one welcome deal. Choose wisely.
Steps to Claim Welcome Bonuses on HelaBet in Kenya
- Register with the platform.
- Verify your account.
- Log in and open your profile.
- Agree to receive a sports betting bonus or a casino welcome package.
- Make your first deposit.
- The bonus will be credited to your account automatically.
Terms and Conditions for Bonus Offers on HelaBet
- All bonus deals on HelaBet are available for users with verified accounts and activated phone numbers.
- The bonus amount must be redeemed according to its terms and conditions.
- Withdrawals can only be made after all the offer requirements have been fulfilled.
- Bonus offers cannot be used in conjunction with other incentives.
- Helabet reserves the right to change the conditions of the offer at any moment without previous notice, as well as to revoke, extend, or renew it.
HelaBet Kenya Login and Registration Support
The bookmaker offers several channels you can use to reach customer support. The website has a live chat widget which is supposed to be a very efficient communication channel. Unfortunately, it’s not. We tried to reach customer support via chat several times and didn’t get a single answer. Alternatively, you can reach customer services by email or by sending a request via the form on the “Contacts” page.
Conclusion
HelaBet is a great addition to the Kenyan betting industry with its products and chances to gamble regardless of your location or level of experience. A pleasant and stress-free online experience is made possible by favorable odds, an easy-to-use interface, and excellent design. There are several methods to contact the customer care team, but, unfortunately, the response rate leaves much to be desired.
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