Bettors regularly need help with technical problems or misunderstandings of the rules. In such cases, the support service will help. Therefore, it is essential to know how to contact this department. In this review, we will look at the customer service of the MelBet platform.
About MelBet
MelBet was registered in 2012. Over its long history, the company has managed to gain credibility in the market. Today, the clients of this bookmaker are hundreds of thousands of users from many countries around the world. The platform carries out bookmaking activities based on a Curacao license.
The bookmaker’s online platform is translated into 44 languages and works with different currencies. This service is well-deservedly popular in Kenya. In our review of the bookmaker’s activities, you can find out whether MelBet is legit or not and read about other aspects of the service.
MelBet’s Structure
The platform has a familiar structure. Users can go to the Sports, Live, Casino, Slots, and eSports sections and get information about promotions and Toto. Thus, the service covers all modern users’ primary areas of interest.
Up To 20,000 KES
Customer Support
Now, look at the different ways to communicate with MelBet support and note their advantages and disadvantages.
- Live chat. Live chat is available at the bottom of the page; specialists can answer your questions anytime. This method is convenient if you prefer written communications and need urgent assistance.
- Phone number. If it is more convenient for you to resolve issues by phone, you can call 0800723007. This method is also quick and suitable for urgent problems.
- Contact form on the website. You must enter your name and contact email and then describe your question. The answer will be sent within 24 hours to the specified email address.
- Email. The service has three different addresses for contact on various issues: info-en@melbetke.com, security@melbetke.com, and marketing@melbetke.com. The addresses eloquently indicate the specifics of the questions you can send them. The answer also arrives within 24 hours, so this method is unsuitable for urgent queries.
Thus, the platform offers numerous communication methods, and users can choose the most suitable one.
Conclusion
Customer care solves various issues, from consulting to solving problems with payments and withdrawals. Now you know how to get help from the MelBet support service and can choose the most convenient method. Feel free to ask for help if you don’t understand something; friendly specialists will happily answer all your questions.
Up To 20,000 KES
